Terms & Conditions

Welcome to Becks Bouquet. By placing an order, you agree to the following terms and conditions.

Ordering

🌸 All bouquets are made to order using fresh seasonal flowers.

🌸 A minimum of 6 days’ notice is required for all orders.

🌸 Orders are subject to flower availability. If a specific flower is unavailable, a suitable alternative may be used while maintaining the overall style, colour palette and value of the bouquet.

Delivery & Collection

🚚 Delivery and collection are available on weekends only.

🚚 Please ensure delivery details are correct when placing your order.

🚚 If the recipient is unavailable, flowers may be left in a safe place where appropriate.

🚚 Becks Bouquet cannot accept responsibility for flowers once they have been successfully delivered.

Bouquet Designs

🌸 As flowers are natural products, every bouquet is unique and may vary slightly from product photos.

🌸 Seasonal availability may affect flower varieties used.

🌸 Florist’s Choice bouquets are designed using the freshest flowers available at the time.

Personalised Ribbons & Messages

🎀 Customers are responsible for checking spelling and wording before submitting personalised ribbon text and gift messages.

🎀 Becks Bouquet is not responsible for errors submitted by customers.

Cancellations & Refunds

🌸 A £10 deposit is required to secure all orders.

🌸 Deposits are non-refundable if the order is cancelled by the customer.

🌸 Orders cancelled less than 24 hours before the requested delivery or collection date may still be charged in full, as flowers will have already been purchased and prepared.

🌸 Refunds will not be issued due to natural variations in flowers, colours, seasonal substitutions, or florist’s choice designs.

🌸 If there is an issue with your order, please contact Becks Bouquet as soon as possible and I will do my best to resolve it